Frequently Asked Questions

CAN I BRING MY OWN REUSABLE MUG/CUP FOR BUBBLE TEA?

We are putting the option on hold.

ARE YOU OPEN DURING HOLIDAYS?

It depends on each branch, but we will keep our business hours updated. You can also call the specific branch to see if they are opened.

I’M LACTOSE INTOLERANT. ARE THERE ANY OTHER MILK ALTERNATIVES?

Unfortunately, we don’t offer any alternatives anymore. If uncertain, you may ask the cashier about the specific drink in question and they’ll answer you gladly.

IS THERE PARKING AROUND/DRIVE-THRU?

Each branch has different areas available for parking all around (some might require payment as it belongs to the city’s). We currently do not offer drive-thru options.

DO YOU OFFER FREE WIFI?

Yes, we have WIFI available in all our branches.

ARE YOU GUYS HIRING/OFFERING ANY BUSINESS OPPORTUNITIES?

You can always hand a CV in-person to any branch (we do not guarantee anything). As for business opportunities, we are not currently searching for franchisees.